Privacy Policy

At Blutek Eletronics we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you order spare parts from our stores or online. By using our services, you agree to the terms of this policy.

Information We Collect

1. Personal Information: When you place an order for spare parts, we may collect personal information such as your name, address, email address, phone number, and payment details.
2. Order Information: We collect details about the spare parts you order, including part numbers, quantities, and shipping preferences.
3. Usage Data: We may collect information about how you interact with our website, such as pages visited, time spent, and other usage statistics.

How We Use Your Information

1. Order Processing: We use your personal and order information to process and fulfill your orders, including shipping and delivery.
2. Customer Support: Your information helps us provide customer support and respond to your inquiries or concerns.
3. Communication: We may use your contact information to send you updates about your order, promotions, and other relevant information.
4. Improvement: Usage data helps us improve our website and services, ensuring a better user experience.

How We Protect Your Information

1. Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
2. Data Encryption: Payment and personal information are encrypted using secure socket layer (SSL) technology during transmission.
3. Access Control: Only authorized personnel have access to your personal information, and they are required to keep it confidential.

Sharing Your Information

1. Service Providers: We may share your information with third-party service providers who assist us in processing orders, delivering spare parts, and providing customer support. These providers are obligated to protect your information.
2. Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

Your Choices

1. Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
2. Access and Correction: You have the right to access and correct your personal information. Contact us to update or correct your details.
3. Data Deletion: You can request the deletion of your personal information, subject to legal and business requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.